Online or Offline

I think from reviewing Dolce & Gabbana that they are selling more offline. Consumers like the experience of going in store and seeing the product before its brought and having the customer service. 
https://store.dolcegabbana.com/en/customer-care?cid=faqs

 On Dolce & Gabbana's online store they have FAQ's in which one is this:

 01. HOW DO I MAKE A PURCHASE?
Shopping the Dolce&Gabbana Online Store is easy: if you know what you are looking for, use the specific category links, such as 'Shoes', 'Accessories' section on the site, or browse through our 'Icons'. 
Once you have found an item, select your size and color and use the 'ADD TO BAG' button underneath. 

Review the items in your shopping bag by selecting the 'Shopping Bag' link at the top of the page. From the Shopping Bag, you can directly edit product details (color, sizes and quantities), remove them in case you’ve changed your mind or add products to your Wish List. Click on 'Checkout' to complete your order.

 This shows that they have tried to make shopping online as easy as possible and have even put a guide to help.

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